Note: This privacy policy is a draft and should be reviewed by legal counsel before being relied upon.

Introduction

PlayLabs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lesson planning application for Physical and Health Education teachers.

By using PlayLabs, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Account Information

When you create an account, we collect your email address and name. This information is necessary to provide our services, authenticate your identity, and communicate with you about your account.

Usage Data

We automatically collect information about how you use PlayLabs, including:

Lesson plans created and activities added
Features accessed and time spent in the application
Search queries and filter selections
Device type, browser type, and operating system
IP address and approximate geographic location

Content You Create

We store the content you create within PlayLabs, including lesson plans, custom activities, curriculum notes, and any other user-generated content. This data is stored securely and used to provide our services.

Cookies and Tracking Technologies

We use the following tracking technologies:

Essential Cookies

Required for authentication and basic functionality. These cookies remember your login state and preferences.

Analytics (PostHog)

We use PostHog to understand how users interact with PlayLabs. PostHog collects anonymized usage data including page views, feature usage, and session duration. You can opt out of analytics tracking in your browser settings.

Third-Party Services

We use the following third-party services to operate PlayLabs:

Supabase

Provides authentication and database services. Your account information and application data are stored securely on Supabase infrastructure. View Supabase's Privacy Policy.

OpenAI

Powers our AI lesson generation and content moderation features. When you use AI features, your prompts and generated content may be processed by OpenAI. We do not share personally identifiable information with OpenAI. View OpenAI's Privacy Policy.

Stripe

Handles subscription payments. When you subscribe to a paid plan, Stripe processes your payment information. We do not store your full credit card number. View Stripe's Privacy Policy.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Authenticate your identity and manage your account
Process your subscription and payments
Personalize your experience and provide recommendations
Communicate with you about updates, features, and support
Ensure content is appropriate for educational settings
Analyze usage patterns to improve our platform
Detect and prevent fraud or abuse
Comply with legal obligations

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

Account data: Retained while your account is active
Lesson plans and activities: Retained until you delete them or close your account
Usage analytics: Aggregated data retained indefinitely; individual session data retained for 90 days
Payment records: Retained for 7 years for tax and legal compliance

You may request deletion of your data at any time by contacting us at privacy@playlabs.ca.

Children's Privacy

PlayLabs is designed for use by teachers and educators, not directly by children. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@playlabs.ca. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Data Portability: Request a machine-readable copy of your data
Opt-out: Opt out of marketing communications and analytics tracking
Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at privacy@playlabs.ca. We will respond to your request within 30 days.

International Data Transfers

PlayLabs is operated from Canada. Your data may be transferred to and processed in the United States and Canada, where our third-party service providers maintain servers.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (TLS) and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure hosting on Cloudflare and Supabase infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

Update the "Last updated" date at the top of this page
Notify you by email if you have an account with us (for significant changes)
Display a notice within the application

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of PlayLabs after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@playlabs.ca
General inquiries: hello@playlabs.ca

For complaints or concerns about our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.